Accessibility Statement
What this site is built to, how every release is checked, what we know is still imperfect, and how to tell us if something gets in your way. Anything on the site can also be done by phone.
Every Crew Deserves a Crown
Not sure which class fits your crew? Call and talk it through with a licensed broker.
Call 844-978-7283Our Accessibility Standard
This site is built to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That is the target we have chosen for ourselves. Separately, Section 508 of the Rehabilitation Act incorporates an earlier version of WCAG by reference; we state the two apart because the versions are not simply cumulative. If you need to know how this site measures against a particular standard for a contract or a bid, ask us and we will answer against that standard.
How Each Release Is Checked
Accessibility is checked as part of releasing the site, and a failure stops the release rather than being noted for later. Every published page is checked in a real browser:
- Automated accessibility rules (axe-core, WCAG 2.1 A and AA) on every page at phone and desktop widths
- Contrast judged on the worst pixel, including text over photos
- Layout at 11 screen widths from 320 to 1920 pixels: no sideways scrolling and no words split across lines
- Every button and link at least 44 pixels, and no text under 12 pixels
- Menus, forms and swipe rows reachable by keyboard
- Image text alternatives and form labels on every page
Features That Help
- A skip link to the main content on every page
- Quote form steps that say what is still needed and take you to it
- Optional voice navigation and Read Aloud, where your browser supports them
- Phone help: anything on this site can be done with a broker by phone
What We Know Is Still Imperfect
The checks above are our own. This site has not been audited by an independent firm, has not been operated with a screen reader, and has not been tested with people who rely on screen readers or voice control every day. That kind of testing finds what automated checks cannot, and we have not done it yet.
Voice navigation and Read Aloud depend on your browser: some browsers do not offer speech recognition, and voices differ by device. The site also links to government, rating bureau and other websites we do not control and cannot speak for. If you hit a barrier on any of them while working with us, call and we will help by phone.
How to Tell Us Something Is in Your Way
If any part of this site stops you from doing what you came to do, call 844-978-7283 and say it is about the website, or find our mailing address under ways to reach a broker. Tell us the page, what you were trying to do and what happened; if you use a screen reader, magnifier, voice control or other assistive technology, saying which one helps us reproduce the problem.
We will acknowledge the report and tell you what we found and what we did about it. If a fix will take time, we will offer another way to get the same thing done in the meantime. See also the privacy policy and the terms of use, or go back to workers comp by trade.